FAQ
Home Delivery to DFW Metroplex
- Dallas
- Plano
- Irving
- Fort Worth
- Richardson
- Addison
- Frisco
- Arlington
- Carrollton
- Southlake
- Lewisville
- Garland
- Mckinney
- Allen
- Coppell
- Denton
- Grapevine
- Grand Prairie
- Flower Mound
- Mesquite
- Bedford
- Rockwall
- Sunnyvale
- Hurst
- North Richland Hills
- Sachse
- Little Elm
- Keller
- Lancaster
- Burleson
- The Colony
- Cedar Hill
- Euless
- Wylie
- Colleyville
- Red Oak
- Prosper
- Weatherford
- Mansfield
- Farmers Branch
- Justin
- Duncanville
- Anna
- Haltom City
- Roanoke
- Crowley
- Aledo
- Melissa
- Rowlett
- Lake Dallas
- Decatur
- Seagoville
- Desoto
If you are allergic to a food we deliver, please tell us about it in the Drivers Notes section on the second page of the signup form. We will make sure you do not receive that item in your delivery.

Delivery Basics
Give us a call at 972.295.9091 or Contact us and we'll help you get set up. ORCHARD At The OFFICE is your one-stop, no-hassle fresh fruit delivery service!
As far as frequency goes, most of our customers order once or twice a week. Some of the larger customers we serve get fruit daily, whereas others order once per month or on a strictly "ad-hoc" basis. It's entirely up to you - we'll help you out in any way we can!
If your office will be closed for any reason, you can select the beginning and end dates you want your account to be placed on hold.
- Log into your account on www.orchardattheoffice.com
- Click MY ACCOUNT and then click DELIVERY HOLD in the dropdown menu
- Under LEAVING, select the day BEFORE the delivery you want to skip
- Under RETURNING, select the day BEFORE your office will reopen (This will ensure your office receives a delivery for the day you reopen.)
- Then click "Add Vacation."
- You can set your holiday skips up to a year in advance.
What To Order

Yes, we do! We are proud to deliver:
Snack Boxes - Our fantastic Snack Boxes offer businesses an exciting array of satisfying snacks like energy bars, crispy/crunchy snacks, nuts, fruit, jerky and other healthy refreshments sure to satisfy any taste! You'll find flavors from a wide variety of popular brands like KIND Bar, Lenny & Larry's, Clif Bar, PopCorners, Health Warrior, Emerald, RX Bar, and Snyder’s. You will also receive premium brands that may be new to you like Oogie's, Peatos, Eatables, Field Trip, Youtopia, Autumn's Gold, Boulder Canyon, Nourish, Sahale and more! Each box is thoughtfully-curated to ensure everyone in your office finds a favorite snack and the mix changes monthly. Order a 20, 40, 60, 75, 150 or 300 count Snack Box today!
Billing Basics
We offer FREE delivery for our Orchard Express selections and Snack Boxes.
Regular Customers: Special Orders
Once you've created an account, make the selection you want, choose your day, and select "This Week". That will make sure it's a one-time order. (If you want recurring deliveries, you'd choose "Every Week".)
Regular Customers: Payment Questions
- When you log in, click on "My Account" and a drop-down menu will appear.
- Select "Account Info". You'll see all the fields for personal information. Just make the changes and you're good to go!
If you have any trouble, just contact us at 972.295.9091 and we'll take the information for you.
- When you log in, click on "My Account" and a drop-down menu will appear.
- Scroll down to the bottom where you'll see "Payment information". There's a green button labeled "Credit Card or Bank Account Details". This information is securely encrypted.
- Fill in the pop-up form with the updated credit card information. That's all you have to do!
- When you log in, click on "My Account" and a drop-down menu will appear.
- Select "Account Info". Scroll to the bottom of the screen and you'll see "Payment information".
- Click the radio button to select "Invoice" and that's it!
- When you log in, click on "My Account" and a drop-down menu will appear.
- Select "Delivery History". You will see a list of your orders. Click the one you need the receipt for.
- Click "Print Invoice" and you're good to go!
If this doesn't work for you or you need additional information (such as copies of monthly receipts), contact Leah in our accounting department at 972.357.3937 and she'll get you a copy! You can also request a duplicate invoice using our contact form.